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A tip!

  • kilo Before you begin... Please note that a one-litre or any other convenient container does NOT hold 1 kg of feed, unless it is deliberately calibrated to do so. Use a weighing scale whenever possible. Weigh hay and other roughages you are using to get a good feel for how much a kilo represents.

Downloading Print

I entered my email address in the ordering window, but I have not received any receipt or license code by email?
Be careful to avoid errors when typing in your e-mail address at the time of purchase. Otherwise, communications with PC-Horse will not function. If you do not get a response from us within an hour, send an email and we shall provide the information you need straight away.

I fill in all my information when ordering, but nothing happens?
Most probably you have not filled out all your information correctly. Check for anything wrong or missing in your phone number, email address etc.. and try again.

When will I receive the license code that activates my software?
When you have filled in the name and address information in the license window, you will receive a summary of your order.  

When your payment by card or bank transfer is accepted (this usually takes about 30 seconds) a license code is sent directly to the program on your PC.
After another short while you should receive an email with the receipt of your payment and a backup copy of your license code.

When I download PC-Horse I get a Windows warning of "an un-authorized program trying to download" to my computer. Should I cancel?
No. This is a standard message from Windows. It is safe to continue. In the download box, select RUN if you have a fast connection. With slow modems it may be better to choose the "Save As" option and then find and click on "44install.exe" where you saved it.

How do I know if I get the "right" version when I download the software?
When you download, or update, the program from our website, you automatically will receive the latest English version program. Then it is your license code that determines which software version (i.e. Standard, Professional, Consultant or Education) your program will run.

I have downloaded the latest version. But when I check, it is still the old version number that is displayed?
You have probably installed more than one edition of the program on your computer. Check to see if you have accidentally installed a program somewhere other than in the default location-  C: / Program files / PC-horse. Delete all other versions than this to avoid problems with updates.

Can I install PC-Horse on my Mac?
Not quite yet. The program is designed to run on the Windows platform (Windows 7, Vista and XP).